Announcements

[Completed] Dallas Network Maintenance (8PM EST - January 21, 2020)

  • 21st January 2020
Network engineers will be performing maintenance on the core network infrastructure in our Dallas, Texas facility on January 21, 2020, at 8 PM EST. The maintenance window is scheduled to open at 8 PM EST and close at 10 PM EST. During the maintenance window services may become unavailable for short periods of time while the network ...
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[In Progress] New Help Desk Deployment (12 PM EST - January 22, 2020)

  • 20th January 2020
Starting January 23, 2020, at 12:00 PM EST our development team will begin the initial deployment of our brand new help desk system. The software vendor for our existing help desk solution has chosen to discontinue development of their software prompting us to begin the transition to our brand new help desk. The initial feature set of our new ...
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Client Area Upgrade

  • 23rd September 2019
On September 24th, 2019 between 11:00 and 17:00 US Eastern Daylight Time our staff will be performing an upgrade of our billing software to introduce new features and continue to provide our customers with the best possible service. The maintenance window will last approximately 30 minutes. If you require assistance with your services during that ...
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Client Area Upgrade

  • 2nd January 2016
A software update has been applied to the client area. If you experience any difficulties using the client area please feel free to let us know by live chat or phone and we'll be happy to help
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